Information Online Dispute Resolution EU

The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially settle disputes in connection with their online order out of court.

The dispute resolution platform can be found here:http://ec.europa.eu/consumers/odr

Our mail address:  mail [ad] italvino [dot] de

We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.